What can happen, and did, after 10 days of meditating. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

Here’s a courageous question to ask. I hope you like your answer. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

Change is no straight line. And it takes longer than we want. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

True stories of knowing without knowing how we know. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

And for all of us, may I recommend the sloth pace now and then. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

Inner nudges, speaking up and an experiment for you. A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

The problem is with the article "the"… A video-draw tuneup inspired by the book: Vital Signs! for Life by Cath DeStefano

Working where windows don't open and no fresh air to be found? Rise up off that chair and leave the building...quick! A video-draw tuneup inspired by Cath's keynote: Vital Signs! for Stress Relief.

Three ways to help ourselves through the "dim times." A video-draw tuneup inspired by Cath's keynote: Vital Signs! for Stress Relief.

Use these three questions to shorten your To Do list and lower your stress. Hope this helps. A video-draw tuneup inspired by Cath's keynote: Vital Signs! for Stress Relief.

Never give up? Maybe. Maybe not. Here's two times when you might want to quit. A video-draw tuneup inspired by Cath's keynote: Vital Signs! for Stress Relief.

When my teacher taught me this mental shift, I used it to lower my stress. May you also? A video-draw tuneup inspired by Cath's keynote: Vital Signs! for Stress Relief.

There comes a time when enough is enough. Last straws. Those points when we have truly hit our limit. Fed up. Done-done. Voiced by Cath

A 2 minute video-draw tuneup with Cath DeStefano. Help-Each-Other Experiment: Ask these three questions and work together to develop next-steps. Note: Don’t generate more data than you can easily do something with. Inspired by her book: Vital Signs! for Customer Care. (15-32)

1 minute + video-draw tuneup with Cath DeStefano. Glad to be helping the customer? You send out signals. Customers know. Inspired by her book: Vital Signs! for Customer Care. (29-32)

A 3 minute video-draw tuneup with Cath DeStefano. The trick with serving cranky customers? Don’t get cranky back! Here is some well-tested advice that helps with that. Inspired by her book: Vital Signs! for Customer Care. (22-32)

A 2 minute + video-draw tuneup with Cath DeStefano. One of the tricks of customer care is to treat each other well. It will never go out of style. Do this one thing. Magic. Inspired by her book: Vital Signs! for Customer Care. (17-32)

A 3 minute video-draw tuneup with Cath DeStefano. Do you have this essential attitude for customer care? What are the clues you need an attitude adjustment? What’s the attitude bottom line?Inspired by her book: Vital Signs! for Customer Care. (10-32)

A 3 minute video-draw tuneup with Cath DeStefano. What to do with your customers-with-attitude? Example: You-are-my- servant; do-my-bidding attitude. Grrrr. Here are two suggestions to help you; inspired by her book: Vital Signs! for Customer Care. (7-32)

A 2 minute video-draw tuneup with Cath DeStefano on cooperation, teamwork and a unified workforce for better customer care; inspired by her book: Vital Signs! for Customer Care. (1-32)

The Customer Care TuneUp Series addresses the need to compliment higher education with real-world experiences to build professional and personal relationships.

Sometimes we don't learn things on the first try but reminders like this help us remember what's important.